Here's a selection of our recent work. Our experience in the public sector includes work with internal and external facing services, at provincial Ministries, crown corporations, and agencies.

Branch Organizational Review

This operational branch had experienced years of management turnover and had lost direction.

Health and Human Services Org Design Change Management

Business Intelligence Service Launch

A returning client of ours, a large IT service provider, wanted to respond to a demand for analytics.

IT Service Design Financial Model

Digital Permitting System

Our client manages permitting and construction work on public land.

Transportation Digital Delivery Service Design

Divisional Restructuring

A public-facing service organization was facing a significant increase in its demand for services, but a diminishing budget.

Health and Human Services Do More With Less Org Design

Enterprise Service Transformation

Our client was an enterprise government service organization that experienced substantial, rapid increases.

Public Administration Org Design Value Proposition

Fair Public Insurance Rates

A large Canadian public insurer needed to update the way its clients paid insurance premiums.

Finance and Insurance Change Management Process Engineering

Health Agency Strategy Review

The funder of a successful and established health sector agency required a review.

Health and Human Services Strategic Assessment Sector Research

Health Care Five-Year Strategic Roadmap

Shore outlined a five-year strategic plan for the provincial health care system focusing on quality.

Health and Human Services Strategic Plan Sector Research

Independent Business Case Review

Our clients were responsible for overseeing the investment of public funds.

Telecom ROI Investment

Insurance Policy Advisory

A provincial organization needed to reassess its operational and policy options.

Finance and Insurance Policy Research Industry Consultation

Leadership Review

Senior Ministry leaders needed to review the span of authority and support structures.

Health and Human Services Org Design Service Delivery

Library Strategy

The government asked us to assess the possibility of linking Ontario’s libraries into a single public digital library.

Culture Sector Consultation Feasibility

Network Voting Business Case

Public Administration Technology Business Case

Procurement Process Improvement

Our client led the corporate services division of a large public agency that ran a large volume of procurements using public money.

Corporate Management Process Efficiency Signing Authority

Public Service Review

We were asked to review a range of publicly funded services with a common unifying purpose.

Health and Human Services Policy Research Public Consultation

Public Transport Tech Review

A major North American regional transport operator knew its volume was going to expand massively and quickly.

Transportation Managing Growth Payment

Service Model Review

Our client ran an organization that was built out of the recent amalgamation of similar IT organizations.

IT Org Design Service Design

Strategic Opportunities Assessment

Shore reviewed opportunities to action the strategic plan of a major provider of health data and analytics.

IT Analytics Strategy

Streamlining use of Adjudicative Resources

By aligning to the legislative and organizational mandates, we found opportunities to rebalance the way tribunal resources were allocated to adjudicative versus administrative work.

Justice Strategy Process Efficiency

Supporting Integrated Delivery

Our client, a major operational service division in a large Ministry, needed to align its branch structure.

Agriculture Org Design

Tribunal Process Improvement

Our client is responsible for the operations of four autonomous, quasi-judicial bodies with discrete legislative mandates.

Justice Do More With Less Shared Services

Using BI to Prove the Value of a Prevention Program

Our client wanted the ability to find trends in workplace incidents and accidents in order to assess something.

Insurance Business Intelligence Proof of Concept