Here's a selection of our recent work. Our experience in the public sector includes work with internal and external facing services, at provincial Ministries, crown corporations, and agencies.
Branch Organizational Review
This operational branch had experienced years of management turnover and had lost direction.
Business Intelligence Service Launch
A returning client of ours, a large IT service provider, wanted to respond to a demand for analytics.
Digital Permitting System
Our client manages permitting and construction work on public land.
A public-facing service organization was facing a significant increase in its demand for services, but a diminishing budget.
Enterprise Service Transformation
Our client was an enterprise government service organization that experienced substantial, rapid increases.
Fair Public Insurance Rates
A large Canadian public insurer needed to update the way its clients paid insurance premiums.
Health Agency Strategy Review
The funder of a successful and established health sector agency required a review.
Health Care Five-Year Strategic Roadmap
Shore outlined a five-year strategic plan for the provincial health care system focusing on quality.
Independent Business Case Review
Our clients were responsible for overseeing the investment of public funds.
Insurance Policy Advisory
A provincial organization needed to reassess its operational and policy options.
Senior Ministry leaders needed to review the span of authority and support structures.
The government asked us to assess the possibility of linking Ontario’s libraries into a single public digital library.
Network Voting Business Case
Procurement Process Improvement
Our client led the corporate services division of a large public agency that ran a large volume of procurements using public money.
Public Service Review
We were asked to review a range of publicly funded services with a common unifying purpose.
Public Transport Tech Review
A major North American regional transport operator knew its volume was going to expand massively and quickly.
Service Model Review
Our client ran an organization that was built out of the recent amalgamation of similar IT organizations.
Strategic Opportunities Assessment
Shore reviewed opportunities to action the strategic plan of a major provider of health data and analytics.
Streamlining use of Adjudicative Resources
By aligning to the legislative and organizational mandates, we found opportunities to rebalance the way tribunal resources were allocated to adjudicative versus administrative work.
Supporting Integrated Delivery
Our client, a major operational service division in a large Ministry, needed to align its branch structure.
Tribunal Process Improvement
Our client is responsible for the operations of four autonomous, quasi-judicial bodies with discrete legislative mandates.
Using BI to Prove the Value of a Prevention Program
Our client wanted the ability to find trends in workplace incidents and accidents in order to assess something.